Privacy Policy

1. Introduction

SitePlot Media LLC ("we," "our," or "us") operates the Optin Plot WordPress plugin and associated services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our products and services.

We are committed to protecting your privacy and handling your data with transparency. This policy applies to all users of Optin Plot, including website owners who install the plugin and the visitors who submit information through opt-in forms created with our software.

2. Information We Collect

Information You Provide Directly

When you purchase, register, or interact with our services, we may collect:

• Account Information: Name, email address, and purchase details when you buy a license
• Payment Information: Transactions are processed through Warrior Plus; we receive confirmation of purchase but do not store payment card details
• Support Communications: Information you provide when contacting support, including name, email, and description of your issue
• License Data: Domain names associated with your license for activation purposes

Information Collected Automatically

When you visit our website or use our services:

• Log Data: IP address, browser type, operating system, referring URLs, and timestamps
• Device Information: Device type, screen resolution, and language preferences
• Usage Data: Pages visited, features used, and interactions with our website

Information We Do NOT Collect

To be clear, we do not collect:

• Leads or subscriber data captured through your opt-in pages
• Email addresses of people who subscribe to your list
• Analytics data from your opt-in pages
• Content or settings from your WordPress installation

3. How We Use Your Information

We use the information we collect for the following purposes:

• License Management: To validate and manage your software license, including activation and domain verification
• Customer Support: To respond to your inquiries, troubleshoot issues, and provide technical assistance
• Product Updates: To notify you of important updates, security patches, and new features
• Purchase Processing: To fulfill your order and provide access to your purchased products
• Service Improvement: To analyze usage patterns and improve our products and services
• Legal Compliance: To comply with applicable laws, regulations, and legal processes

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption: Data transmitted to and from our servers uses SSL/TLS encryption
• Access Controls: Access to personal data is restricted to authorized personnel only
• Secure Infrastructure: We use reputable hosting providers with strong security practices
• Regular Backups: Data is regularly backed up to prevent loss

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of data transmitted to our systems.

5. Third-Party Services

Our services may integrate with or use the following third-party services:

Payment Processing

Purchases are processed through Warrior Plus. Their privacy policy governs how they handle your payment information. We receive purchase confirmations but do not process or store payment card data.

Email Service Integrations

Optin Plot integrates with various email service providers (ESPs) including GetResponse, Mailchimp, ConvertKit, AWeber, ActiveCampaign, Sendinblue, and Beehiiv. When you connect your ESP:

• API credentials are stored in your WordPress database
• Lead data is transmitted directly from your server to your ESP
• We do not have access to your ESP account or the data transmitted

SMTP Services

If you use integrated SMTP services (SendGrid, Mailgun, AWS SES, SMTP.com), your configuration is stored locally on your server. Emails are sent directly from your server to the SMTP provider.

Each third-party service has its own privacy policy. We encourage you to review their policies when using these integrations.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data, subject to legal retention requirements
• Portability: Request your data in a portable, machine-readable format
• Opt-Out: Unsubscribe from marketing communications at any time
• Restriction: Request restriction of processing in certain circumstances

To exercise any of these rights, please contact us using the information provided at the end of this policy.

7. GDPR Compliance

For users in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR):

Legal Basis for Processing

• Contractual Necessity: Processing necessary to fulfill our agreement with you (license management, support)
• Legitimate Interests: Processing for service improvement and security, balanced against your rights
• Consent: Where required, we obtain your explicit consent before processing

Data Transfers

Our servers are located in the United States. If you are located in the EEA, your data may be transferred to the US. We ensure appropriate safeguards are in place for such transfers.

For Your Opt-in Pages

Optin Plot includes features to help you comply with GDPR on your own opt-in pages:

• Customizable consent checkbox
• Privacy policy link field
• Configurable privacy text

You are responsible for ensuring your opt-in pages comply with GDPR and other applicable regulations.

8. Cookies and Tracking

Our website uses cookies and similar technologies:

Essential Cookies

Required for basic site functionality, including session management and security.

Analytics Cookies

Help us understand how visitors use our website to improve our services.

Optin Plot Plugin

The Optin Plot plugin itself does not set cookies on your visitors' browsers. Any analytics or tracking is performed using your own WordPress database and does not involve third-party tracking services.

You can control cookies through your browser settings. Disabling certain cookies may affect site functionality.

9. Children's Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make changes:

• We will update the "Last Updated" date at the top of this policy
• For significant changes, we may notify you via email or prominent notice on our website
• Your continued use of our services after changes indicates acceptance of the updated policy

We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy, want to exercise your data rights, or have concerns about our privacy practices, please contact us:

For general support inquiries, please visit our contact page.